5 chevrons purple

Quality Assurance

The Home-Start UK Quality Assurance System

Certificate Leith NEE August 2019

What is the Home-Start UK Quality Assurance Scheme?

The Home-Start UK Quality Assurance Scheme is based on a programme of assessments against set quality standards. It focuses on the ongoing development and improvement in service delivery in local Home-Starts throughout the UK.

Review visits are carried out by a Home-Start UK’s QA Specialist, an accredited International Standards Organisation (ISO) auditor.

How HSLNEE work to achieve these standards

Much of the Home-Start UK’s QA system is based on self-assessments so we are continuously assessing ourselves against set quality standards.

The process focuses on the ongoing development and continuous improvement of all practice relating to the governance, management and service delivery.

Having experienced management and a board of trustees with a variety of skills sets, knowledge and understanding help us to meet the standards you should expect.

The standards fall into the following 4 Quality Areas:

1. Planning for Success
2. Leading a Great Team
3. Making the Most of Data
4. Safeguarding Children/Child Protection

5 chevrons pink

There for parents when they need us most, because childhood can't wait


Parents supporting parents


The earliest years make the biggest impact, make sure those years count


Starting in the home, our approach is as individual as the people we help


We give compassionate, confidential help and expert support


Sharing local expertise can drive local, regional and national change

"Thank you for all the support and friendship
over the past few months."